Effective Date: 01/10/2025
This Privacy Policy describes how Agromotive collects, uses, stores, processes, and protects the information of visitors, customers, and users who access or make purchases through https://agromotive.in/. By using this website, you agree to the terms of this Privacy Policy.
This website is owned and operated by Collosmo Education (OPC) Private Limited. Agromotive is engaged in the business of manufacturing, supplying, distributing, marketing, and selling rice mill spare parts, machine components, and related industrial products. Some products available on this website are manufactured directly by us, while certain other products may be sourced from trusted third-party manufacturers, vendors, or suppliers and offered for sale through our website as part of our broader product catalogue.
1. Nature of Our Business
Agromotive serves customers involved in rice mill operations, agricultural processing, and machinery maintenance by providing dependable spare parts and related components. Our business may include direct manufacturing of selected parts, assembly of certain items, wholesale and retail distribution, third-party procurement, and online/offline sale of products through our website, phone calls, WhatsApp, inquiry forms, dealer channels, and other communication methods.
As part of our operations, some listings on the website may represent products manufactured by Agromotive, while others may represent products that are marketed, supplied, resold, or distributed by us. Product images, descriptions, specifications, and pricing are provided for customer convenience and commercial communication, and we reserve the right to update, modify, suspend, or discontinue any product listing at our discretion without prior notice.
2. Information We Collect
We may collect personal, business, transactional, technical, and communication-related data from users in various ways, including when users browse the website, submit an inquiry, register an account, request a quote, place an order, contact us through forms, email, phone, or WhatsApp, subscribe to promotional communications, or otherwise interact with our services.
The information collected may include, without limitation:
- Full name
- Mobile number and alternate contact number
- Email address
- Billing address and shipping address
- Business name, GST details, or firm details where applicable
- City, state, pin code, and country
- Order details, quotation requests, product interests, and purchase history
- Payment status and transaction-related reference details
- IP address, browser type, operating system, and device details
- Website activity, pages visited, session duration, and navigation behavior
- Communication history with our support, sales, or operations team
3. How We Collect Information
We collect information directly when you submit it to us, and indirectly through automated means such as cookies, analytics tools, server logs, advertising tools, tracking pixels, and similar technologies. Information may also be collected when you interact with our advertisements, product pages, forms, chat tools, CRM systems, or external integrations used by our business for marketing, customer support, and order fulfillment purposes.
4. Purpose of Collecting Information
We may use the collected information for a variety of legitimate business purposes, including but not limited to:
- Processing inquiries, quotations, and customer requests
- Managing and fulfilling orders placed through the website or offline channels
- Confirming product availability, pricing, dispatch, and delivery coordination
- Providing customer service, technical assistance, and post-sale support
- Improving our website content, product listings, and user experience
- Running internal analytics, business reporting, and performance review
- Sending transactional messages, order updates, and support communications
- Sending promotional messages, offers, remarketing ads, and business announcements
- Preventing fraud, abuse, unauthorized activity, or misuse of the website
- Complying with legal, tax, accounting, and regulatory obligations
5. Product Source and Third-Party Supply Clarification
Agromotive may sell both self-manufactured products and products procured from third-party manufacturers or suppliers. Where required for order processing, stock management, quality coordination, dispatch, warranty discussion, or delivery fulfillment, limited customer or order-related information may be shared with trusted vendors, packaging units, transporters, logistics companies, or supply-chain partners strictly on a need-to-know basis.
While we aim to maintain quality standards across all products sold through our platform, certain specifications, packaging styles, manufacturing variations, or supplier-origin details may differ depending on product category and source. Users acknowledge that not every item listed on this website is necessarily manufactured directly by Agromotive.
6. Payments and Transaction Processing
Payments made on this website may be processed through third-party payment gateway providers, banking partners, UPI services, card processors, wallet operators, or other authorized payment facilitators. We do not intentionally store complete debit card, credit card, net banking, or UPI credential information on our own servers unless specifically required for limited transaction reference, reconciliation, refund, or compliance purposes.
By making a payment on our website, you also agree to the terms and privacy policies of the applicable payment service provider. We are not responsible for the privacy, data handling, downtime, transaction errors, or service interruptions caused by third-party payment processors.
7. Cookies, Pixels, and Tracking Tools
Our website may use cookies, remarketing tags, conversion tracking tools, Meta Pixel, Google Ads tracking, analytics scripts, session identifiers, and similar technologies to understand user activity, improve performance, personalize content, measure campaign success, and optimize marketing efforts.
These tools may collect non-sensitive technical information such as IP address, browser type, referring pages, pages visited, date and time of visit, device identifiers, approximate location data, and interaction behavior. You may control cookies through your browser settings, but disabling cookies may impact certain functions of the website.
8. Sharing of Information
We do not sell or rent your personal information as a standalone data product. However, we may share your information with carefully selected service providers and business partners when required for legitimate operational purposes, including:
- Payment gateway and financial service providers
- Shipping, courier, freight, and transport partners
- Packaging, warehousing, and dispatch support providers
- Third-party vendors or suppliers involved in order fulfillment
- Technology platforms, hosting providers, CRM tools, and analytics services
- Advertising and remarketing platforms such as Google and Meta
- Legal, regulatory, compliance, tax, or law enforcement authorities when required
9. Data Retention
We may retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, including record keeping, dispute handling, repeat purchase support, compliance with tax and accounting obligations, enforcement of agreements, fraud monitoring, and business continuity requirements. Retention duration may vary depending on the nature of the information and legal obligations applicable to us.
10. Data Security
We take reasonable technical, organizational, and administrative steps to protect your data against unauthorized access, disclosure, alteration, misuse, or destruction. However, no method of transmission over the internet and no digital storage system can be guaranteed to be completely secure. Therefore, while we strive to protect your information, we do not warrant or guarantee absolute security.
11. User Rights and Choices
Subject to applicable law, you may request access to the personal information we hold about you, request correction of inaccurate details, request deletion of certain data, or opt out of non-essential promotional communications. We may retain certain information where legally required or where such retention is reasonably necessary for legitimate business purposes.
12. Third-Party Websites and External Links
Our website may contain links to third-party websites, payment pages, videos, social media pages, dealer resources, supplier pages, or external tools. We are not responsible for the content, policies, security, or privacy practices of third-party websites. Users are advised to review the privacy policies of such external platforms independently before interacting with them.
13. Children’s Privacy
This website is intended for business, commercial, industrial, and general customer use and is not specifically directed toward children. We do not knowingly collect personal information from children through this website. If any such information is identified, we may take reasonable steps to delete it.
14. Legal Compliance and Disclosure
We may disclose information where such disclosure is necessary to comply with any applicable law, regulation, court order, lawful request, investigation, legal proceeding, or government requirement, or where disclosure is reasonably necessary to protect our legal rights, property, website security, customers, employees, business interests, or the public.
15. Updates to This Privacy Policy
We reserve the right to revise, modify, update, or replace this Privacy Policy at any time without prior notice. Changes will become effective once posted on this page unless otherwise stated. Users are encouraged to review this page periodically to stay informed about how we handle information.
16. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data handling practices, you may contact us using the details below:
Business Name: Agromotive
Operating Entity: Collosmo Education (OPC) Private Limited
Website: https://agromotive.in/
Email: info@agromotive.in
Phone: 91 8595140905
Address: Sector-11, Noida, Utter Pradesh
By accessing, browsing, submitting information to, or purchasing from this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
